Insights

Infographics
by CDK Global |
Join the conversation in the Service Connect Community. Share tips and solve daily business challenges with fellow CDK solution users. More
Blogs
by CDK Global |

When it comes to dealership software, it's exciting to discover something new that can help you do your job better. No matter what, you want to dive in and get the most out of it.

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Videos
by CDK Global |

Meet Mark, who oversees the wireless networks for his dealership. All was great in Mark's world until his home-grade network caused more problems than it solved.

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Infographics
by CDK Global |

The average profit on a used vehicle sale dropped 28% in 2012. Despite the dip, there are still things your dealership can do to ensure maximum profit on used vehicle sales.

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Videos
by CDK Global |

A recent study of 1,000 car buyers found that 71% of participants purchased or leased their most recent vehicles from a new dealership—one they hadn't bought from before. Making your existing customers advocates of your dealership will take a focus on every customer interaction.

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Videos
by CDK Global |

Collaboration is very important if you want to gain a powerful competitive advantage over the competition. Having a phone system that utilizes information from your Dealer Management System and Customer Relationship Management system can take your business to the next level.

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Infographics
by CDK Global |

One of the advantages of having loyal, long-term customers is referrals, but getting more referral business is not always easy. In fact, a recent study of 1,000 car buyers found that 71% of participants purchased or leased their most recent vehicles from a new dealership—one they hadn’t bought from before. Find out what you can do to change the trend.

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Videos
by CDK Global |

As the world goes wireless, think about your dealership and the network infrastructure you have in place. Picture your dealership five years down the road. Ten. It’s easy to see how hard-wired desktop computers are becoming extinct. Wireless is certainly the future of dealerships, but mistakes could cost you.

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by CDK Global |

Every dealership has a certain level of employee turnover. Sometimes that loss isn’t the worst thing in the world, but sometimes it can devastate a dealership. How do you know what will happen when someone leaves your dealership as an employee? Well, it all depends on the kind of person you lost.

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